SHIPPING POLICY

"THANK YOU FOR HELPING MY SMALL BUSINESS GROW!"

GENERAL SHIPPING

It is our goal to ship out packages as fast as possible. However, due to the high volume of orders we receive we ask that you allow up to 7 business days for processing. We do not ship outside work hours, holidays and weekends. 

Please allow up to 24 hours for your tracking number to start working once shipping confirmation is emailed.

Please do not ship to PO Boxes. 

The buyer is responsible for entering the correct delivery address for your package. Any returned packages will be subject to returned shipping fees.

The risk of loss and title for all merchandise ordered on this website pass to you when the merchandise is delivered to the shipping carrier. We are not responsible for lost/stolen packages, and will not refund/replace items. Any questions regarding tracking of your package should be directed to your local post office as we have no control over shipments once accepted by USPS. We are not responsible for refunding or replacing shipments for packages shown as delivered.

If you have questions about the location of your package while in transit, please contact the USPS at www.usps.com or call 1-800-ASK-USPS.

Please note: Once an order has been placed, the order cannot be canceled and items cannot be removed or added within the order.

If you feel you package may be lost or have questions about the location of your package while in transit, please contact the USPS at www.usps.com or call 1-800-ASK-USPS. 

 

PACKAGE INSURANCE

We offer ROUTE Insurance for all orders and strongly encourage you to add this to your cart during checkout to ensure coverage in the event something happens to your package once it leaves our facility.

 

SUBSCTIPTIONS

IF YOU HAVE MOVED AND ARE A CURRENT SUBSCRIBER, CONTACT NMO ASAP TO UPDATE YOUR ADDRESS.

All address changes MUST be changed on our back end. NMO will not be responsible for replacing any merchandise without notice.

If your order is shipping to an incorrect address the customer can intercept a package on their behalf at USPS/Intercept Package at www.usps.com

 

SHIPPING TIMES

Applies Only To Business Days (Mon-Fri)

Standard USPS Shipping - transit time is 1-5 business days within the continental United States not including holidays. Most items arrive 2-3 days once shipped (not including weekends or holidays). Please contact USPS for further assistance. 

 

RUSH ORDER

If you are needing your order to be rushed, please email us at nmoglitter@gmail.com to create a "Rush My Order" invoice. Please include your order number. Fees will apply. Once orders have left our facility NMO is not responsible for transit time.

 

INTERNATIONAL SHIPPING

Shipping International is a flat rate to most countries. If it does not automatically populate during your checkout process please contact us for further assistance.